Administrative Professional Online Diploma Program | Commonwealth College
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Administrative Professional Online Diploma Program

Administrative Professional Diploma Program in Winnipeg

If you enjoy working with people, using computer applications, compiling and organizing information, performing administrative duties ranging from general office tasks to acting as a special assistant in any office environments, Administrative Professional Diploma Program (ADP) is the right profession for you. Administrative Professionals perform a wide variety of clerical and administrative tasks such as scheduling appointments, word processing, bookkeeping and accounting, photocopying, filing and answering telephone calls and other correspondence. Administrative Professionals work in a variety of industries ranging from large corporations, small and medium-sized businesses, and non-profit groups to government departments.

Program Description:

This is a very broad field but with a diploma in Administrative Professional from Commonwealth College, you will be equipped with specialized skills and knowledge making you outstanding among many other job seekers. You will have job opportunities with local (private and government) and international organizations of any size. A career started here could end in management. Among many, some job titles are Office Administrator, Personal Assistance, Office Clerk and more.

Administrative Professional Diploma Program (ADP) at Commonwealth College is designed very well so that thestudents can gain a basic understanding of modern office procedures as well as the skills and confidence to obtain an entry-level administrative assistant position in a range of office environments. Administrative Professional Diploma Program at Commonwealth College provides students with up-to-date training to be competitive in a continuously changing field. Administrative Professional Diploma Program at Commonwealth College has two tiers, theoretical and practical education.

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Program Delivery

We provide a flexible program delivery that allows you to study at your own pace while also offering the opportunity to participate in live lectures during the week to connect with your instructor.

We understand that remote learning can sometimes feel isolating, which is why we ensure that you are never alone in your educational journey. Our dedicated instructors and education team are always available to support you through various communication channels, including video calls, discussion boards, and more.

Online Program On campus
Program Details:

PROGRAM LENGTH

Theory 460 hours
Practicum 160 hours
Total 6 Months

ELIGIBILITY

Canadian high school graduation or equivalent, or mature student status plus successful completion of entrance assessment and admissions interview.

Admissions Requirements

Speak to Admissions at 204-558-9023 for all upcoming start dates or write to us at ashleyl@commonwealtheducationgroup.ca

Career Opportunities

Embarking on a career in the Administrative Professional field opens doors to dynamic roles in various industries. As the backbone of organizational efficiency, you’ll find diverse opportunities, from executive assistants managing high-level operations to event coordinators orchestrating seamless gatherings. Whether navigating human resources, supporting marketing efforts, or delving into legal responsibilities, your attention to detail and organizational finesse become invaluable assets. In this field, you’re not just finding a job; you’re shaping a fulfilling career where your contributions make a lasting impact.

The array of job titles in the Administrative Professional sector exemplifies the diversity inherent in this career path. Our training program is designed to mirror this versatility, ensuring that our graduates are not confined to a singular specialty. Our objective is to equip them with comprehensive skills across the administrative spectrum, enabling them to excel in any role they undertake. By cultivating a holistic understanding of the administrative landscape, our graduates become more adept contributors, seamlessly integrating their roles into the broader organizational framework.

Job Titles Related to this Program
  • Executive Assistant
  • Secretary
  • Financial Administrator
  • Technical Support Administrator
  • Office Manager
  • Project Coordinator
  • Healthcare Administrative Assistant
  • Marketing Assistant
  • Administrative Coordinator
  • Event Coordinator
  • Education Administrator
  • Research Assistant
  • Virtual Assistant
  • Customer Service Representative
  • Real Estate Administrative Assistant
  • Travel Coordinator
  • Human Resources Assistant
  • Data Entry Specialist
  • Nonprofit Program Coordinator
  • Training And Development Coordinator
Courses Covered
Applied Office Procedures
Course Duration : 80 Hours
Course Duration : 80 Hours
Textbook : Administrative Procedures for the Canadian Office Plus Companion Website with Pearson eText 2.0
Course Pass requirements : 70%
Course Overview :

In this course, students will become familiar with the roles and responsibilities associated with working in an office environment. Students will gain an understanding of effective tools for time management, policies surrounding workplace diversity, an introduction to workplace terminology and the skills necessary to manage and execute administrative duties.

Learning Outcomes :

Upon completion of this course, students will have the knowledge and skills necessary in order to:

  • Work effectively in a workplace environment
  • Understanding Human Rights and Equity Standards in the workplace
  • Work effectively and efficiently in a professional environment
  • Understand office terminology
  • Manage reception duties related to business procedures
  • Schedule meeting, events and conferences
Grade Breakdown :
Day in the Life 20%
Office Design 20%
Midterm Quiz 20%
Final Exam 40%
Assignments:

Day in the Life: Using the prompts on the assignment sheet, rank all of the tasks/issues in the order you will complete or deal with them. Explain your decision and how you will deal with the task/issue. Please note, not everything needs to be dealt with today.

Office Design: Using the prompts on the assignment sheet, design and then justify your decisions for that design, of an ideal reception area. Taking into consideration the organizational, practical and realistic constraints and needs of a business environment.

Quiz: The quiz will cover content from Chapters 1 – 6. All students will be provided with a link to access the online quiz.

Final Exam: The final exam will cover content from the entire course, with an emphasis on content from chapter 7 – 17. All students will be provided with a link to access the online exam.

Microsoft Word
Course Duration : 80 Hours
Textbook : Go! With Microsoft Office 365, 2019 Edition, 1/e
Course Pass requirements : 70%
Course Overview :

In this course, students will learn how to use the features of Microsoft Word in order to create, format and adjust documents. Students will also learn how to modify the appearance and content of documents using features such as page margins, fonts, line space and tab settings. By the end of this course, students will be confident in their ability to use Microsoft Office for duties in the workplace and in personal life.

Learning Outcomes :

Upon completion of this course, students will have the knowledge and skills necessary in order to:

  • Create a new Document, from Scratch or from a Template
  • Set up a page using Margins, Tabs and Page Numbering
  • Insert and Format Text and Graphics
  • Insert and Modify Shapes
  • Change Document and Paragraph Layout
  • Create and Modify Lists
  • Insert SmartArt Graphics and Icons
  • Make use of Review and Spellcheck
  • Preview and Print a Document
  • Utilize effective file management skills
Grade Breakdown :
Weekly Assignment (10% x 4 weeks) 40%
Midterm Quiz 20%
Final Project 40%
Assignments:

Weekly Assignment: Each Friday you will be sent a list of modifications/updates that need to be made to a word document. The tasks will reflect the skills learned that week and provide practical experience for each skill.

You will complete all the modifications/updates in a single word file. This will be submitted weekly by Friday at 11:59PM to your course instructor.

Midterm Quiz: This quiz will cover content from this first half of the course.

Final Project: You will be sent a detailed list with the requirements for a word file. You will need to complete each item on the checklist to arrive at the final product. You will receive access to the final project during the last week of the course. Your final project is to be submitted by email to your course instructor by the last day of class at 11:59PM.

Business Language and Communication
Course Duration : 100 Hours
Textbook : Business Communication Essentials, Fifth Canadian Edition
Course Pass requirements : 70%
Course Overview :

In this course, students will gain practical knowledge of how to effectively communicate as a professional in the business world. Students will have the opportunity to practice crafting professional written messages, for internal and external business use; as well as learning how to successfully market themselves using business language.

Learning Outcomes :

Upon completion of this course, students will have the knowledge and skills necessary in order to:

  • Communicate effectively with members of their professional team
  • Craft professionally written business messages for internal and external use
  • Craft professionally written messages for use on company digital media platforms
  • Write positive, negative and persuasive professional messages
  • Writing and presenting reports and presentations
  • Writing resumes and cover letters
Grade Breakdown :
Newsbreak 30%
Digital Media Campaign 30%
Presentation 20%
Resume and LinkedIN Profile 20%
Assignments:

Newsbreak: You work in public relations for a cruise line that operates out of Vancouver. You are shocked to read a blog post from a disgruntled passenger, complaining about the poor service, dirty rooms and non-existent entertainment on a recent cruise. You have been asked to write a response on behalf of the cruise line in response to the public criticism:

  • Write a 250 – 500 word response to this situation for internal use.
    • Telling the staff that there will be increased cleaning protocols
    • Reminding staff about the customer service expectations
    • Praising staff for their great work in guest entertainment services
  • Write a 250 – 500 word response to this situation for external use, sent to the media
    • Sharing the measures that the cruise line has taken to address the criticism
    • Ensuring the public that the cruise line continues to provide top notch service and entertainment

Digital Media Campaign: For this project, you will need to pick a company that you would like to create a digital media campaign for. There can be no duplicates in case-study companies being used for this project. You must email your instructor the name of the company in order to get approval.

Your responsibilities are:

  • Create 5 social media posts and their corresponding captions (10%)
  • Write one promotional email promoting a new product, event or service (10%)
  • Curate a list of 3 podcasts/blogs that would be a good fit for the company to be featured on, as well as the email you would send them to pitch your appearance on their platform (10%)

Presentation: You will be presenting your ideas for the upcoming social media to the class. Your presentation must cover all aspects of your digital media campaign, as well as why you made these choices. Your presentation will be marked as following:

  • Quality of Oral Presentation (5%)
  • Quality of Visual Presentation (5%)
  • Presentation of Content (10%)

Resume and LinkedIN Profile: This assignment will help you develop your resume and LinkedIN Profile to use when applying for internships, part-time and full-time positions.

Microsoft Excel
Course Duration : 80 Hours
Textbook : Go! With Microsoft Office 365, 2019 Edition, 1/e
Course Pass requirements : 70%
Course Overview :

In this course, students will learn how to use Microsoft Excel to create and format spreadsheets that will assist in business decision making, financial planning and data analysis. By the end of this course, students will have the ability to create, format, edit, print and save worksheets that have formulas, headers/footers, images, and charts.

Learning Outcomes :

Upon completion of this course, students will have the knowledge and skills necessary in order to:

  • Create, Navigate and Save an Excel Workbook
  • Insert and Use Formulas within Cells
  • Move, Duplicate, Sort and Calculate Data
  • Format Cells, including style, theme, images and arrangement
  • Format and Create Charts
  • Print Worksheets, with and without Formula Display
  • Utilize effective file management skills
Grade Breakdown :
Weekly Assignment (10% x 4 weeks) 40%
Midterm Quiz 20%
Final Project 40%
Assignments:

Weekly Assignment: Once a week, students will engage in an in-class assignment. This assignment will reflect the skills learned that week and provide practice experience for the skill. This assignment will take the form of an excel workbook. Students will be provided with a list of modifications/updates that need to be made to the workbook

This will be submitted by the end of class on the assigned day.

Midterm Quiz: This quiz will cover content from this first half of the course.

Final Project: You will be sent a detailed list with the requirements for an excel workbook. You will need to complete each item on the checklist to arrive at the final product. You will receive access to the final project during the last week of the course. Your final project will be completed during class time on the last day of class.

Introductory Accounting
Course Duration : 40 Hours
Textbook : College Accounting, 14th Canadian Edition
Course Pass requirements : 70%
Course Overview :

In this course, students will be introduced to basic accounting principles and procedures associated with the role of an administrator. Throughout this course, students will have many opportunities to practice skills such as recording transactions, completing financial statements and preparing accounting documents for a company.

Learning Outcomes :

Upon completion of this course, students will have the knowledge and skills necessary in order to:

  • Understand basic accounting concepts and procedures
  • Know how to record transactions in T-accounts using the rules of debits and credits
  • Know how to prepare financial statements
  • Calculate pay, routine deductions and net-pay for employees
  • Prepare company payroll summary
  • Understand the annual responsibilities associated with the T4 tax form
Grade Breakdown :
In Class Practice Assignment 30% (15% x 2)
Midterm 25%
Final Exam 45%
Assignments:

In Class Practice Assignments: On two separate occasions, students will be tasked with an in-class practice assignment that will reflect the content that was covered that day.

Midterm: Students will be provided with a link to an online midterm exam that will cover content from the first half of the course.

Final Exam: Students will be provided with a link to an online exam that will cover content from the entire course, with an emphasis on topics taught during the second half of the course.

Professional Development Workshops
Course Duration : 40 Hours
Textbook : n/a
Course Pass requirements : 70%
Course Overview :

In this course, students will have the opportunity to select and participate in two professional development workshops. These workshops will provide students with the opportunity to build workplace skills, and differentiate themselves from others in an interview process.

Learning Outcomes :

Upon completion of this course, students will have the knowledge and skills necessary in order to:

  • Successfully complete an online asynchronous course
  • Schedule and lead professional meetings with a mentor
  • Use technology and internet resources to support their career development
Grade Breakdown :
Professional Development 1 40%
Mentor Meeting 1 10%
Professional Development 2 40%
Mentor Meeting 2 10%
Assignments:

Professional Development 1/2: For this assignment, students must pick a professional development course from the Approved Course Library provided by Commonwealth College.

Upon completion of the course, please send your certificate of completion to your course instructor.

Mentor Meeting 1/2: For this assignment, students must schedule a time to meet with their instructor to discuss the content they are learning in their professional development course. Students must be prepared to discuss the following questions:

  • Why did you choose this course?
  • What have you learned in this course that is relevant to your future career?
  • What questions do you still have about your course topic?
Job Search Techniques and Job Maintenance
Course Duration : 40 Hours
Textbook : n/a
Course Pass requirements : 70%
Course Overview :

In this course, students will gain practical experience looking for and applying for jobs. Students will gain knowledge on effective self-marketing techniques, as well as how to stand out in the application process. Students will also explore future learning opportunities related to their personal and career development, with emphasis on how these opportunities will enhance the students future career.

Learning Outcomes :

Upon completion of this course, students will have the knowledge and skills necessary in order to:

  • Effectively find job postings
  • Strategically choose job postings that match student abilities and interests
  • Successfully tailor an application package to a specific job
  • Locate future learning opportunities aligned with career related skills and personal development
Grade Breakdown :

Application Package

Job Search 30%
Personal Documents 40%
Future Learning 30%
Assignments:
Application Package:

1) Job Search: Using online resources, find 5 job postings that you would be interested in applying to. Be realistic, taking into consideration the location, rate of pay, working conditions, and experience requirements. Once you have found the positions, curate a document that has the link to the posting as well as a 150 word reflection as to why you chose to highlight this position.

2) Personal Documents: Using the 5 job postings chosen in the previous assignment, you will be creating application packages specific to each role. In each application package you must include a tailored cover letter and resume specific to the position and the company, as well as any other related documents that are relevant to the role and/or the application instructions.

Future Planning:

For this assignment you will be exploring the various options available for professional and personal development. You need to provide a list of 10 future learning opportunities, outlining their price and format (online/in person), as well as a 150 word reflection as to why you feel as though you, or your career, would benefit from this learning experience.

Course Fee:
Registration Fee : $225.00 CAD
Tuition Fee : $6,450.00 CAD
Training Completion Fund (TCF) : $64.50 CAD
Books & Supplies Fee : $254.97 CAD
Total Fees : $6,994.47 CAD
Upcoming Start Dates:
Start Date End Date
April 1, 2024 OcTober 4, 2024
April 29, 2024 November 1, 2024
May 13, 2024 November 15, 2024
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