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Hospitality

Hospitality Management Diploma Program in Winnipeg

Commonwealth College’s Hospitality Management Diploma Program in Winnipeg enables students to master the essential operational skills needed in the hospitality industry.

Program Overview:

The Hospitality program covers every imaginable type of property. From bed and breakfasts to five-star resorts, from hotel chains to roadside motels, from luxurious villas to one-room cabins, from stately cruise ships to houseboats and yachts, hospitality properties abound.

Students master the skills that make these hospitality properties thrive. Courses in the program include safe food handling, Bartending, Front Desk and more.

Member of the Manitoba Restaurant & Food Association.

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Program Delivery

We provide a flexible program delivery that allows you to study at your own pace while also offering the opportunity to participate in live lectures during the week to connect with your instructor.

We understand that remote learning can sometimes feel isolating, which is why we ensure that you are never alone in your educational journey. Our dedicated instructors and education team are always available to support you through various communication channels, including video calls, discussion boards, and more.

International
Program Details:

PROGRAM LENGTH

Theory 540 hours
Practicum 160 hours
TOTAL 7 Months

ELIGIBILITY

Grade 12 or equivalent, or mature student status plus successful completion of college entrance test

Admissions Requirements

  • Canadian High School Graduation or equivalent
  • Mature Student
  • Test of adult basic education administered
  • Interview with Admissions Advisor

Speak to Admissions at 204-558-9023 for all upcoming start dates or write to us at ashleyl@commonwealtheducationgroup.ca

Career Opportunities:

After completing the Hospitality Management Diploma Program, graduates could get a job in the following sectors:

  • Airline and railway travel
  • Conferences and convention centers
  • Travel agencies
  • Tourist offices and ministries of tourism
  • Tour operators
  • Spas and wellness centers
  • Cruise companies
  • Event management
  • Casinos
  • Catering companies
  • Bars and private clubs
  • Concert and theatre venues
  • Museums and other cultural venues
  • Theme parks
Courses Covered
Workplace Essentials
Course Description

This training will help students develop transferable skills employers look for when making hiring decisions

Course Duration
Theory 60 hours
Practical –
Practicum –
Total 60 Hours
Learning Outcomes

By the end of this course, students will be able to…

  • use common strategies to ensure customer satisfaction
  • use diplomacy when dealing with challenging situations
  • demonstrate integrity and adaptability
  • use problem solving skills
  • perform and apply basic numeract skills
  • write effective resumes and cover letters
Bartending
Course Description

Students will learn effective selling techniques, the art of table service, ways to respond to guest needs and complaints. Preparing alcohol or non-alcohol beverages for bar and restaurant patrons

Course Duration
Theory 40 hours
Practical 40 hours
Practicum –
Total 80 Hours
Learning Outcomes

By the end of this course, students will be able to…

  • Interact with customers, take orders and serve snacks and drinks.
  • Assess customers’ needs and preferences and make recommendations.
  • Mix ingredients to prepare cocktails.
Introduction to Basic Service/Banquet
Course Description

Students will learn to exceed guest expectations by mastering the skills for excellent service, as well as effective selling techniques, the art of table service, ways to respond to guest needs and complaints…and more

Course Duration
Theory 30 hours
Practical 30 hours
Practicum –
Total 60 Hours
Learning Outcomes

By the end of this course, students will be able to…

  • maintain and set tables
  • perform opening and closing duties
  • maintain inventory control
  • identify common dietary requests
  • use point of sale system
  • handle and process payments
Food & Beverage Operations
Course Description

Students will learn basic food & beverage operating practices including opening the facility, handling cash and dealing with suppliers.

Course Duration
Theory 60 hours
Practical 20 hours
Practicum –
Total 80 Hours
Learning Outcomes

By the end of this course, students will be able to…

  • Book and monitor large functions
  • Build a competitive, attractive and cost-effective menu for a food and beverage establishment
  • Maintain an adequate inventory base
  • Manage finances effectively
Front Desk Agent
Course Description

This program covers all of the essential skills to ensure front desk efficiency, optimum guest experiences and return business.

Course Duration
Theory 60 hours
Practical –
Practicum –
Total 60 Hours
Learning Outcomes

By the end of this course, students will be able to…

  • Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs
  • Make reservations or appointments for guests who want to avail themselves of local entertainment or services
  • Answer guest calls and record details of each conversation for future follow-up
  • Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues
  • Report any accidents or injuries to senior management staff immedia
Kitchen Helper/Safety Sanitation
Course Description

Students will learn about kitchen operations and basic cooking and preparation techniques. Sudents will also gain an awareness of the importance of safety in the kitchen and will learn to identifysafety hazards.

Course Duration
Theory 40 hours
Practical 40 hours
Practicum –
Total 80 Hours
Learning Outcomes

By the end of this course, students will be able to…

  • apply food handling and sanitation principles
  • use kitchen equipment safely
  • respond to emergencies
  • assist in the process of receiving food
  • prepare and cook poultry, fish and shellfish
  • prepare stocks, soups and sauces
Event Coordinator
Course Description

Event co-ordinators operate in a professional, detail-oriented environment requiring an abundance of organizational skills and energy. They carry out the directives and plans that have filtered from the sponsoring group through the event manager. It is their responsibility to ensure that all committees are informed of the daily progress of the event as a whole and that every task is on target for completion according to the critical path and timeline developed by the event manager, sponsoring group, and committees.

Course Duration
Theory 50 hours
Practical 10 hours
Practicum –
Total 60 Hours
Learning Outcomes

By the end of this course, students will be able to…

  • participate in strategic planning
  • demonstrate environmental responsibility
  • plan an event project
  • coordinate an event project
  • coordinate a risk management project
  • manage risks
  • develop financial resources
  • manage budgets
  • perform administrative tasks
  • coordinate human resources
  • design a program
  • coordinate food & beverage services
  • develop plan for attendee and participant management
  • select and design site
  • coordinate marketing plan and materials
  • promote event
  • coordinate sales activities
Work Experience
 
Course Fee:
Registration Fee : $ 275.00 CAD
Tuition Fee : $ 7,097.51 CAD
Training Completion Fund (TCF) : $ 35.49 CAD
Other Fees : $ 1,500.00
Total Fees : $ 8,908.00
Upcoming Start Dates:
Start Date End Date
July 22, 2024 May 8, 2025
August 26, 2024 June 5, 2025
September 23, 2024 July 24, 2025
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